Fonts / no active

[KittenCatMiaou]

(appologies if this is basic but I am baffled...)

So I've been enjoying using the adobe/fonts < click activate > on either one, or all family fonts... but suddenly ones I've selected recently are not appearing in Illustrator - ? - help?  (*asked in one of the other forums and told to post here) 

MTIA 

[Tarun Saini]

Hi @KittenCatMiaou,

Thanks for writing to us. If your fonts are inactive, turn off the font option in Creative Cloud settings. To do so, open the app, click on the profile icon > Preferences and then click Services and toggle the Adobe Fonts option to turn it on and off. Then wait a minute or two and then turn it on again.

Let us know if that helps.

Regards,

Tarun

[jane-e]

We can't tell from your screenshot if "Adore you" is there or not, as the last typeface listed starts with "Adobe". Can you scroll down a little more?

Two other things to try:

• In the Character panel, start typing part of the name "adore you" to filter to it in the list. You may only have to type "ador".
• Quit Illustrator and relaunch.

Also, does "Adore you" appear in other applications? Microsoft Word? Adobe Acrobat? Or anything? Or is it missing everywhere?

Jane

[Abambo]

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@KittenCatMiaou wrote:

(appologies if this is basic but I am baffled...)

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btw: nothing is basic if you are in trouble.