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I was on the Photography Plan and recently upgraded to a prepaid year of Creative Cloud. Now some fonts (e.g. Korolev, Korolev Rounded, September) are not searchable when logged into Creative Cloud (not found) and are "Not Available" when I link directly to them on fonts.adobe.com.
Support says I should have access and log out of Creative Cloud and restart. Still no fonts. Anyone have a suggestion as I am losing days of productivity.
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Hi there,
Sorry for the delay in response. Would you mind trying to open this link:
https://fonts.adobe.com/fonts/korolev
https://fonts.adobe.com/fonts/september
and see if you can activate the fonts?
Let us know if that helps.
Thanks,
Harshika
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Thanks for confirming. Would you mind trying to open the link in any other browser and see if that works?
Thanks,
Harshika
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It shows as unavailable after logging in a private browser window.
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Also now happening again for Korolev again...
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That's strange. Could you please share your Adobe ID with me over a private message so that I can check your account info?
Note: Please add the url of this post over a PM for reference.
Thanks,
Harshika