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i can't activate fonts on Adobe Portfolio

New Here ,
Dec 14, 2019 Dec 14, 2019

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스크린샷 2019-12-15 오후 1.35.01.png

 

Hello.
When I click on the font to apply Adobe Ponts to every page, that red warning message pops up and says, "Sorry. Problem occurred. Refresh the page."
The same issue is repeated when I refresh it.
Also, the font I activated does not appear, and only Futura PT and Clone Rounded Latin are visible.

 

TOPICS
Activation, Product issue, Sync issue

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New Here ,
Apr 22, 2020 Apr 22, 2020

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Any know how to fix it?

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New Here ,
May 25, 2020 May 25, 2020

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Got the same issue, and I want to know why!!!

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Adobe Employee ,
May 27, 2020 May 27, 2020

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Hi there,

 

We are sorry for the trouble. There was an outage that might have caused this issue. The outage is resolved now. Please restart the machine and let us know if you are still experiencing issue.

 

We will be happy to help.

 

Thanks,

Harshika

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New Here ,
May 30, 2020 May 30, 2020

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I also got the same issue.

It doesn't be solved after I restarted my computer.

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New Here ,
Jun 16, 2020 Jun 16, 2020

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I've had this same issue for a while now and I can't seem to fix it. Today, the fonts on my personal site were removed from the Adobe Fonts catalog and I can't even find a suitable replacement because of this recurring problem. It's very frustrating and points to a larger problem, which is my opinion that the updates made to this portfolio builder recently have only made its usability increasingly difficult and more restrictive. I'd love an actual fix to this problem that extends past restarting my machine. 

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New Here ,
Aug 01, 2020 Aug 01, 2020

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I am also having this issue. The fonts don't show correctly on my Mac but do show correctly on my android phone.

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New Here ,
Aug 16, 2020 Aug 16, 2020

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I also have the problem, tried all suggestions.Please fix the porblem asap.

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New Here ,
Aug 28, 2020 Aug 28, 2020

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I have the same issue. Are there any solution?

 

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Adobe Community Professional ,
Aug 28, 2020 Aug 28, 2020

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LATEST

See using Adobe Fonts in Portfolio

https://help.myportfolio.com/hc/en-us/articles/360036649274-Managing-your-Adobe-Fonts

 

If you continue to have problems with Portfolio, submit a help request to the Adobe Portfolio support team.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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