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Is the ability to view favourites broken?

New Here ,
Oct 02, 2019 Oct 02, 2019

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As stated in the title, is the ability to view favourite fonts now broken, and if so when will there be a fix? I find it quite useful when reviewing possible fonts for a project, but all I get now is the empty state "All your favourites live here" message. When I browse fonts, the ones I have favourited still show as being favourited, but there currently seems to be no way to view them in one place.

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correct answers 1 Correct answer

Adobe Employee , Oct 09, 2019 Oct 09, 2019
To follow up here, the bug has been fixed. You can now see your Favorites without any fonts activated. Let us know if you come across the issue again.

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Adobe Employee ,
Oct 09, 2019 Oct 09, 2019

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Sorry for the trouble here. There is a bug on the website where the Favorites tab doesn't load correctly unless you have at least one font activated.

 

Until the fix is ready, adding a font selection to your account should get your favorites working again.  (Any font will do, such as one of the Source Sans family: https://fonts.adobe.com/fonts/source-sans .)

 

Please give that a try, and let us know if you still can't see your favorite fonts! Thanks,

-- liz

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Adobe Employee ,
Oct 09, 2019 Oct 09, 2019

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To follow up here, the bug has been fixed. You can now see your Favorites without any fonts activated. Let us know if you come across the issue again.

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New Here ,
Oct 10, 2019 Oct 10, 2019

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That all looks great, thank's for the quick fix Adobe web team!

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