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1

Las fuentes añadidas desde la página web de adobe fonts no se ven reflejadas en las aplicaciones

Community Beginner ,
Feb 23, 2025 Feb 23, 2025

Las fuentes añadidas desde la página web de adobe fonts no se ven reflejadas en la aplicación de mi Mac de Creative Cloud, y por ende no puedo usarlas en las aplicaciones de Adobe. Esto pasó después de la actualización del software de Mac.

TOPICS
Download install and licensing , Missing font , Offline font , Product issue , Sync issue
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correct answers 1 Correct answer

Adobe Employee , Feb 27, 2025 Feb 27, 2025

Thanks 

@Jose338307724c0f

,

Did you try signing out and signing back in again to check if that helps? If that doesn't help, try using the Creative Cloud Cleaner Tool and then re-install the app again to check if that helps- https://adobe.ly/4biBEuK 

 

Regards,

Tarun

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Adobe Employee ,
Feb 25, 2025 Feb 25, 2025

Hi 

@Jose338307724c0f

 

Welcome to the community! We're sorry to hear about this. Could you please let us know the version of the Creative Cloud Desktop app you're using? What is the version of your operating system?

 

Try the steps mentioned in this article and let us know if that helps- https://adobe.ly/41vPcQa

 

Regards,

Tarun

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Community Beginner ,
Feb 26, 2025 Feb 26, 2025

Hi Tarun!

 

I will share the screenshots that I have:

 

.Captura de pantalla 2025-02-23 a la(s) 7.43.23 a. m..pngCaptura de pantalla 2025-02-26 a la(s) 8.23.27 a. m..png

 

My operating system is macOS Sequoia v 15.3.1

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Adobe Employee ,
Feb 27, 2025 Feb 27, 2025

Thanks 

@Jose338307724c0f

,

Did you try signing out and signing back in again to check if that helps? If that doesn't help, try using the Creative Cloud Cleaner Tool and then re-install the app again to check if that helps- https://adobe.ly/4biBEuK 

 

Regards,

Tarun

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Community Beginner ,
Apr 08, 2025 Apr 08, 2025
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Hi Tarun,

 

I tried and nothing. On the web, the error keeps appearing and CC is not finding the fonts, not even new ones. Do you know if there is a way to contact an online service directly so they can guide me step by step in finding a solution?

 

Thanks,

Salo

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