Licensed fonts won't package

[Animal Free5FAF]

Hi,

I have the font Effra licensed. Out of nowhere Effra Bold was started showing as 'protected' so I couldn't package it for print documents. Now Effra Regular has done the same thing. This is our brand font so need to use it on our documents

Any advice please?

[Imaginerie]

I don't think Adobe fonts are meant to be packaged,

See this older discussion to see if it helps
https://community.adobe.com/t5/indesign-discussions/fonts-won-t-package-in-indesign/td-p/10830049

and

https://helpx.adobe.com/fonts/using/package-font-files.html