Nearly all fonts unavailable

[davidwolske]

Even though I’ve checked that my Creative Cloud subscription is paid and up to date, nearly all of the hundreds of fonts I had activated through Adobe Fonts show up as unavailable. I’ve tried multiple browsers, Chrome, Safari, etc.

Here’s an example of what’s happening. If I am logged in to my Adobe account, and I search for ‘Halyard’ it doesn’t even show up. I get a message saying, “Sorry, we couldn’t find any matches for this search.” However, if I log out and do a search for ‘Halyard’ it pops right up. As soon as I log in, it says Halyard is unavailable.

[hughl3619539]

I have the same issue, but only with one font. I downloaded 'Acumin Pro' from the Adobe site, and used it for well over a year. Suddenly it has disappeared from a document in which it was the main font. It has gone from my fonts folder and I can't find out how to download it again from Adobe.

Any suggestions, please?

[hughl3619539]

Just to add to the above. Acumin Pro is listed as one of 'My Adobe Fonts' (in fact the only one). I have the option to 'Deactivate' it if I want to, which seems to iimply that it is acitve. But it is not showing up anywhere on my computer.

Thank you again.

[HARSHIKA_VERMA]

Hi David,

We are sorry to hear you are having trouble using Adobe Fonts. I am able to see the fonts at my end & it's working fine. Would you mind trying the steps mentioned in this article: https://helpx.adobe.com/in/fonts/kb/troubleshoot-font-activation.html? 

Let us know if that helps.

Thanks,

Harshika