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Not able to activate font while logged in to the adobe fonts website

New Here ,
May 25, 2021 May 25, 2021

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Hi everyone, 

 

During my search to fonts on adobe typekit I have experienced several times that I cannot activate a font. Instead of activating a font, it says 'Licensed for Personal & Commercial Use'. A friend wich is having the same account doesn't have that problem, he can activate that font and use it. 

 

The Adobe people told us that Adobe Fonts is a free service and has NO relevance to subscription being discounted or full paid plan. So that is not the problem.

 

Is there a way how this problem can be solved?

 

In the attachment you can see the screenshot in which I cannot activate the font.

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Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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Hi there,

 

Thanks for reaching out and sorry for the delay in response. I would like to know if you're logged in with the correct ID. If possible, please share the Adobe ID with me over a PM from which you're logged in so that I can check your account information.

 

Thanks,

Harshika

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