• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Locked

Outage affecting fonts loading, syncing and activation is resolved now.

Adobe Employee ,
May 27, 2020 May 27, 2020

Copy link to clipboard

Copied

Hi All,

 

There was an outage that affected logging into cloud services and also activating, syncing and font panel loading. A fix has already gone out. All issues should be fixed within 30 min or so if nothing else breaks. Please restart the machine and let us know if you are experiencing issues after restarting.

 

We were sorry for the inconvenience.

 

Thanks,

Harshika

TOPICS
Performance

Views

1.2K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 31, 2020 May 31, 2020

Copy link to clipboard

Copied

LATEST

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Troubleshooting
Feedback & Suggestions
Fonts Licensing