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Outage affecting fonts loading, syncing and activation is resolved now.

Adobe Employee ,
May 27, 2020 May 27, 2020

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Hi All,

 

There was an outage that affected logging into cloud services and also activating, syncing and font panel loading. A fix has already gone out. All issues should be fixed within 30 min or so if nothing else breaks. Please restart the machine and let us know if you are experiencing issues after restarting.

 

We were sorry for the inconvenience.

 

Thanks,

Harshika

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Performance

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Community Expert ,
May 31, 2020 May 31, 2020

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LATEST

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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