Proxima Nova keeps deactivating itself

[Skazma Jerry]

I work in a screen printing shop that uses graphic approval forms to send to customers. I have a template for said form, and it mostly consists of the font family Proxima Nova. At random times, it'll say the font is missing from my computer, even though it is an Adobe Font that I have activated.

I have to keep going into Creative Cloud to deactivate and reactivate it again. It's getting so annoying! Sometimes I even have to restart my computer for it to take effect.

Is there a workaround for this? It only seems to do it with Proxima Nova...

[Tarun Saini]

Hi @Skazma Jerry, 

Could you please try the steps suggested in this article: https://helpx.adobe.com/fonts/kb/resolve-missing-fonts.html

If you're experiencing this error on Illustrator and InDesign applications, please try the step suggested in this article: https://helpx.adobe.com/fonts/kb/troubleshoot-fonts-illustrator-indesign.html

Let us know if that helps.

Regards,

Tarun

[Skazma Jerry]

Unfortunately Resolve Missing Fonts does not solve my issue.