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"You Don't Have Access To Any Of These Fonts"

Participant ,
Oct 17, 2018 Oct 17, 2018

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I have the "All Apps" Subscription, and I do not have access to some fonts.

How to we obtain, or even look at, these fonts?

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Adobe Employee ,
Oct 18, 2018 Oct 18, 2018

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Hi harrisonm15572417,

Would you please post a screenshot of where you see this message or post the name of one of the font families you are trying to find?

Here are instructions on how to take a screenshot, in case you need them: http://www.take-a-screenshot.org/

Thank you,

-- liz

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Participant ,
Oct 18, 2018 Oct 18, 2018

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On Thu, Oct 18, 2018, 2:15 PM liz, Adobe Type <forums_noreply@adobe.com>

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Adobe Employee ,
Oct 22, 2018 Oct 22, 2018

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Hi harrisonm15572417, If you replied with a screenshot, it didn't get posted to the thread.  Would you please add it from https://forums.adobe.com/thread/2548724 ?

I've confirmed that your Creative Cloud plan gives you access to all of the fonts in the subscription library, so we'll need that info look into this further.  Thanks!

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New Here ,
Oct 21, 2018 Oct 21, 2018

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I'm having the same problem. Subscriber to CC but can't access fonts. Acumin is the font family I've been trying to figure out how to use with my apps. It seems I have an older version on Photoshop (Acumin Variable) and for some reason it doesn't show on InDesign. Suggestions welcome.

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Adobe Employee ,
Oct 22, 2018 Oct 22, 2018

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Hey andrewe45191134,

We'll need to take a look at your account to help with this. Would you please get in touch at https://helpx.adobe.com/contact.html from the email address you use for Creative Cloud?  Thanks!

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