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Typefaces are "Not Available" for installation with my Student Account

New Here ,
Sep 21, 2020 Sep 21, 2020

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Hello. I currently am enrolled in University, and have been using their laptop rentals to access the entire Adobe Creative Suite by logging into Creative Cloud using my student e-mail. For a typography project, I need to install non-display typefaces such as Futura PT, Mrs. Eaves, etc. but they're all listed as "Not available" for download. I had no issues installing these typefaces over the Summer semester of this year, however, I had to get another laptop rental, which explains why I need these typefaces reinstalled. My professor also says with my student account I must be able to activate these fonts. However, when I search Futura PT, no results come up. When I Google "Futura PT adobe fonts" I get the attached screenshot. I believe there must be an issue with my subscription, and please respond promptly as this project requires no delay. Thank you.

Capture.PNG

 

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Activation , Download install and licensing , Missing feature , Missing font

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Adobe Employee ,
Sep 28, 2020 Sep 28, 2020

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Hi there,

 

We are sorry for the delay in response. We would request you to please get in touch with us directly using this link: https://helpx.adobe.com/contact.html so that we can help you immediately.

 

Thanks,

Harshika

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