Unable to create new project in adobe fonts

[ianj2123589]

Hi All,

I'm hoping someone can help!

I need to use a specific font on a website (ITC Avant Garde Gothic), however, I don't seem to have the usual activate font option or the ability to create a new project and assign it.

I pay for the cloud service and previously setup projects but no longer seem to be able to.

Any help would be very much appreciated.

Many thanks

[HARSHIKA_VERMA]

Hi ianj2123589,

Thank you for reaching out and sorry for the trouble. We would request you to please share your Adobe ID with me over a private message so that I can check your account subscription at my end.

We will try our best to help.

Thanks,

Harshika

[ianj2123589]

Thank you but this has now been resolved after using the online chat

[HARSHIKA_VERMA]

Glad to hear you're back on track. Would you mind sharing the solution that helped you for our future customers who might also experience the issue?

Thanks,

Harshika

[ianj2123589]

Rather emabrassingly, the resolution was to log out, then log in again