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Up until 31st December it has been OK to use Adobe Fonts on client websites as part of a CC subscription (according to the license), but as of 1st January, what will happen to fonts which have not yet been removed, or changed on client websites?
Furthermore, I see that you can still use web fonts in an HTML email or newsletter, or in a banner advertisement. How, in essence is allowing web fonts in an HTML email any different to using in a website? There is potential for more views in an email newsletter than on a website, so seems a bit harsh to continue to allow use in HTML emails and banner ads when website use is being discontinued (without the client subscribing to CC).
Also, just wondering if anyone receieved communication from Adobe regarding this change in Adobe Fonts licensing? I don't recall seeing anything, nor can I find anything in my email archives.
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I would also like clarification on this - the T&Cs state 'if you are an agency' - I am a freelancer and would like to use Adobe fonts on a new client site (and have also used Adobe fonts on previous client sites that are still active). How do I advise my client on licenses? And is this a blanket policy that applies to everyone charging for a website build? I haven't had any communication relating to this from Adobe and it doesn't seem like there's a great deal of information on the Adobe CC website, considering it will affect a large number of subscribers. Is there a policy, or explanation, beyond the T&Cs?
I have just spent some time (over an hour in total) speaking to an advisor at Adobe about this situation and even he (and his supervisor) say that it is not clear what will happen to existing sites which use an Adobe Fonts Web Project.
This is a typical scenario for us…
I have been told that since it is not clear, this has been escalated to a senior support representative and I will receive a call back tomorrow between 8am and 8pm (GMT) to explain the situation fully.
I have also been told separately in a live chat session that “the website should work fine, but just to confirm, please give us 24 hours so that we can check and give you confirmation” (see below screen grab of live chat).
Once I hear back from Adobe, I will update here.
did you get any clarification? I have hundreds of sites in the same situation.
I’d love to be able to tell you that I did get clarification, but not really. See below. I received a couple of replies from @AdobeFonts on Twitter…
Me: Hi @AdobeFonts, @AdobeUK, @Adobe I really need an answer to my question on the Adobe Support Community regarding what happens to client websites which have Adobe Fonts embedded using my CC account after 31st December 2019?
Me: I then asked…
OK. In that case I have to ask how you are going to determine whether the site is a client site, or whether it is one of my sites (which would be able to legitimately use Adobe Fonts)?
You would think for something that is as crucial as this there would be a clear outline.
Also, are they expecting clients who have no use for any of the other adobe products to pay for a subscription of $19 per months?
Adobe needs to respond clearly to this.
I agree, Adobe should have been more upfront about this change.
Yes, the general concensus from them was that if you host fonts for clients websites via your CC account, your client should then subscribe to the lowest available CC package (photography is the cheapest I think) and then you can transfer the Web Project over to their account. I have one client who already had their own CC account, so I was able to contact @AdobeFonts on Twitter and get them to transfer the Web Project over, which worked fine.