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Why are "My Adobe fonts" not showing up in Adobe Portfolio?

Community Beginner ,
Apr 26, 2020 Apr 26, 2020

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I am using the web-based Adobe Fonts program, and I have a bunch of fonts activated in "My Adobe Fonts".

 

When I'm using Adobe Portfolio, I want to add "site-wide" fonts to my project. When I click "Add fonts", it pops up a window that has two tabs: All Adobe Fonts & My Adobe Fonts.

 

When I click on "My Adobe Fonts", there are only a couple of fonts activated. How do I get all my fonts activated? Do I have to go in and search for all my individual fonts again in the Portfolio program? This seems duplicative, since I've already done the search using the Fonts program.

 

Also, a related question, why is there no Adobe Portfolio discussion group?

 

Thank you for your help.

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Community Expert ,
Apr 26, 2020 Apr 26, 2020

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Log-in to your Adobe Fonts below.  Toggle activated fonts on/off.

https://fonts.adobe.com/my_fonts

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Apr 26, 2020 Apr 26, 2020

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"why is there no Adobe Portfolio discussion group?"

A very good question.  We used to have one but Adobe shut it down. 

 

Technical support for Portfolio, Behance and Spark was moved to Zendesk, a cost effective help desk platform.  That's fine if you don't need an answer right away because they don't work on weekends or holidays. 

 

BEHANCE = https://help.behance.net/hc/en-us/requests/new

PORTFOLIO = https://help.myportfolio.com/hc/en-us/requests/new

SPARK = https://adobespark.zendesk.com/hc/en-us/requests/new

 

For users with simple questions that could be answered immediately in the forums, I field most if not all Portfolio questions in the Creative Cloud Get Started community. 

https://community.adobe.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&...

 

"When I click on "My Adobe Fonts", there are only a couple of fonts activated."

I have a great many activated Adobe Fonts (formerly Typekit) that I can see in Photoshop and Illustrator.  But they are not available in Portfolio.  I can only assume this is because some font licenses do not extend to the web.   Or Portfolio doesn't have permission to use all fonts.

 

Using Adobe Fonts with Adobe Portfolio

https://help.myportfolio.com/hc/en-us/articles/360036799993-Using-Adobe-Fonts-with-Adobe-Portfolio

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Apr 27, 2020 Apr 27, 2020

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Thanks, Nancy. Appreciate your help, I may need to rethinnk using Portfolio after all. 

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