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why it takes so long to sync fonts?

New Here ,
Sep 02, 2020 Sep 02, 2020

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When I activate some font in the web platform, it takes sooo long to sync with my computer.

 

no internet issues

no computer issues

clean install (windows and adobe software)

 

takes about 15 minutes sometimes, it is just frustanting... can we have some kind of button or process where we (users) can force the sync?

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Adobe Employee ,
Sep 08, 2020 Sep 08, 2020

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Hi there,

 

We are sorry for the delay in response. Would you mind trying the steps suggested in this article: https://helpx.adobe.com/nl/fonts/user-guide.html/nl/fonts/using/activate-fonts-desktop.ug.html?

 

Let us know if that helps.

 

Thanks,

Harshika

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