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Adobe fonts are uninstalling after few days of work.

New Here ,
Sep 18, 2019

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I will download and install a new font. It tends to work for a day or so, and then a few days later it has uninstalled. 

Any tips on how to prevent this from occurring?

 

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Adobe fonts are uninstalling after few days of work.

New Here ,
Sep 18, 2019

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I will download and install a new font. It tends to work for a day or so, and then a few days later it has uninstalled. 

Any tips on how to prevent this from occurring?

 

<The Title was edited by moderator>

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Adobe Employee ,
Sep 19, 2019

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Hi James,

 

We are sorry to hear that you're facing trouble using Adobe Fonts. Fonts that have been activated shouldn’t be deactivated automatically. When you open your document, are you presented with a way to activate the font again in the missing fonts dialog box? If so, does that reactivate the font successfully? And it would be great to know which app/version and OS/version you’re using.

 

Let me know and we’ll take it from there.

 

Thanks,

Harshika

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