Choosing Regular Italic turns into Bold Italic in MS Office

[paul_mu]

Hi,

I have Filson Soft activated on my Mac. It seems to have been activated properly. However, when I want to change regular text in Word, Powerpoint or another Microsoft Office Application into italic text it turns into Bold Italic. Whether I hit the Italic button or I choose Regular Italic in the Fonts Dropdown Menu the text turns Bold Italic in the document. How to fix this? Who can help me out?

Paul

[HARSHIKA_VERMA]

Hi Paul,

We are sorry to hear you are having trouble using Adobe Fonts. Would you mind sharing a short video of the workflow for better understanding? Is the font is activated in Creative Cloud app?

For immediate assistance, you may get in touch with our support team using this link: https://helpx.adobe.com/in/contact.html Let us know if that helps.

Thanks,

Harshika

[paul_mu]

Hi Harshika,

Here's a link to a short video in which I try to use Filson Soft Regular Italic. As you can see I end up with Bold Italic 😞

https://drive.google.com/open?id=11E4ld9Pa42aVGABvw_J4xQdA-4_Wu7gk

The font is activated in CCapp

The contact link takes me to the general support page. What's the way to get in touch with someone and get immediate assistence?

Looking forward to hearing from you.

Paul