i can't activate fonts on Adobe Portfolio

New Here ,
Dec 14, 2019

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스크린샷 2019-12-15 오후 1.35.01.png

 

Hello.
When I click on the font to apply Adobe Ponts to every page, that red warning message pops up and says, "Sorry. Problem occurred. Refresh the page."
The same issue is repeated when I refresh it.
Also, the font I activated does not appear, and only Futura PT and Clone Rounded Latin are visible.

 

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Activation, Product issue, Sync issue

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i can't activate fonts on Adobe Portfolio

New Here ,
Dec 14, 2019

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스크린샷 2019-12-15 오후 1.35.01.png

 

Hello.
When I click on the font to apply Adobe Ponts to every page, that red warning message pops up and says, "Sorry. Problem occurred. Refresh the page."
The same issue is repeated when I refresh it.
Also, the font I activated does not appear, and only Futura PT and Clone Rounded Latin are visible.

 

TOPICS
Activation, Product issue, Sync issue

Views

740

Likes

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Dec 14, 2019 6
New Here ,
Apr 22, 2020

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Any know how to fix it?

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Apr 22, 2020 1
New Here ,
May 25, 2020

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Got the same issue, and I want to know why!!!

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May 25, 2020 0
Adobe Employee ,
May 27, 2020

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Hi there,

 

We are sorry for the trouble. There was an outage that might have caused this issue. The outage is resolved now. Please restart the machine and let us know if you are still experiencing issue.

 

We will be happy to help.

 

Thanks,

Harshika

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May 27, 2020 0
New Here ,
May 30, 2020

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I also got the same issue.

It doesn't be solved after I restarted my computer.

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May 30, 2020 1
New Here ,
Jun 16, 2020

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I've had this same issue for a while now and I can't seem to fix it. Today, the fonts on my personal site were removed from the Adobe Fonts catalog and I can't even find a suitable replacement because of this recurring problem. It's very frustrating and points to a larger problem, which is my opinion that the updates made to this portfolio builder recently have only made its usability increasingly difficult and more restrictive. I'd love an actual fix to this problem that extends past restarting my machine. 

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Jun 16, 2020 0
New Here ,
Aug 01, 2020

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I am also having this issue. The fonts don't show correctly on my Mac but do show correctly on my android phone.

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Aug 01, 2020 0