I can't add fonts on Adobe Portfolio

New Here ,
Sep 03, 2020

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Hello.

 

When I click on the font to apply Adobe Ponts to every page, that red warning message pops up and says, "Sorry. Problem occurred. Refresh the page."
The same issue is repeated when I refresh it and restart my computer.

Also, I activated only Acumin Pro font.

 

This problme has been seen for a long time. 

Plz, fix it as soon as possible. 

fix.jpgfix2.jpg

Thanks.

TOPICS
FAQ, Font rendering, Missing font, Offline font, Performance

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I can't add fonts on Adobe Portfolio

New Here ,
Sep 03, 2020

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Copied

 
Hello.

 

When I click on the font to apply Adobe Ponts to every page, that red warning message pops up and says, "Sorry. Problem occurred. Refresh the page."
The same issue is repeated when I refresh it and restart my computer.

Also, I activated only Acumin Pro font.

 

This problme has been seen for a long time. 

Plz, fix it as soon as possible. 

fix.jpgfix2.jpg

Thanks.

TOPICS
FAQ, Font rendering, Missing font, Offline font, Performance

Views

155

Likes

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 03, 2020 1
Adobe Employee ,
Sep 28, 2020

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Hi there,

 

Sorry for the delay in response. Are you following the same process mentioned here: https://help.myportfolio.com/hc/en-us/articles/360036799993-Using-Adobe-Fonts-with-Adobe-Portfolio? If you're still experiencing the issue, please get in touch with us directly using this link: https://helpx.adobe.com/contact.html so that we can assist you on 1:1 basis.

 

Hope it helps.

 

Thanks,

Harshika

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