• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Issue activating fonts.

New Here ,
Mar 12, 2019 Mar 12, 2019

Copy link to clipboard

Copied

"Unable to Activate One or More Fonts"

I am 100% up to date

I have signed in and out of CC

Rebooted

Deactivated all of my fonts

Turned off/on Fonts in CC preferences.

Nothing is working. I can't even install a single font. So frustrated.

Views

1.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 12, 2019 Mar 12, 2019

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 12, 2019 Mar 12, 2019

Copy link to clipboard

Copied

Please send a screenshot of the Fonts tab in your Creative Cloud desktop application & a few of the log files from your computer to fontsupport@adobe.com, and our team will look into this for you.  Here's where to find the logs on macOS or Windows:

https://helpx.adobe.com/fonts/kb/troubleshoot-font-activation.html#logs

Thank you,

-- liz

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 12, 2019 Mar 12, 2019

Copy link to clipboard

Copied

Thanks Liz, I am gathering the screen shots and data and will send it over.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 18, 2019 Mar 18, 2019

Copy link to clipboard

Copied

LATEST

Adding link to related thread:

Fonts not displaying on Adobe Fonts

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines