My fonts are not in the packaged folder?

[Alison5CC9]

Hi I've read the community posts but still not clear why I can't edit artwork sent by a designer and then re-package the files for our printer without the fonts missing? I have individual licence and have activated all the fonts we need which designer used.

Here the steps I've taken:

1) Packaged InDesign artwork received from designer (presumably on Mac)

2) Small changes made to final artwork on Windows desktop before saving under different file name

3) Packaged final artwork for printer - no fonts reported missing in error report

4) Printer reports fonts have not transferred

Please help!!

[PauloJC · Accepted solution]

Adobe fonts are not collected when packaging the indd files.

The solution is to send a PDF file to the Printer or the printer itself have a Creative Cloud subscription.

[Alison5CC9]

Aaah thank you. That's really annoying!

[Dov Isaacs]

If the “printer” really needs to open and use the InDesign documents (as assets), then by definition they have a subscription to the Adobe Creative Cloud. And if that is the case, the fonts that you are using are accessible to them via that subscription.

That having been said, best print publishing workflow practice is not to send source files (i.e., InDesign file, placed assets, fonts, etc.) to the print service provider, but rather, to send print-ready PDF/X-4 files directly exported from InDesign (making sure not to flatten any transparency or convert any ICC-color managed RGB or LaB to CMYK).

In terms of being “annoying,” if the Adobe Fonts service provided the font files to you, it would in effect be a giveaway of font resources as opposed to being a cloud service. If you really believe you need the font files themselves, for whatever reason, you are certainly free to spend big $$$$$ to directly license those fonts and get the associated font files to do with as you want (of course, as limited by the fonts' end user license agreements).

[savagequest]

My issue is having the printer update contact info on business cards. So, they use the shell artwork they keep on file and we send them the contact info to have cards made.  They should have a CC account, or they use Acrobat to update the info.  I'm not entirely sure what they use, however, I cannot send them a file with closed outlines on all the fonts for this particular project and this is a recent issue due to Adobe not including the font files, which are not even Adobe Fonts, I'm merely using system fonts and still the file will not go into the packaged folder.  

[savagequest]

So, my print house now has to have a subscription just for fonts, or can we no longer set up templated files to make things easier? Now, I have to stop all I'm doing to create business cards manually & randomly whenever the requests come in. That might be the correct answer, but the fix now puts extra work back on the designers/project managers.  

[Abambo]

So, my print house now has to have a subscription just for fonts, or can we no longer set up templated files to make things easier? Now, I have to stop all I'm doing to create business cards manually & randomly whenever the requests come in. That might be the correct answer, but the fix now puts extra work back on the designers/project managers.  

By @savagequest

No, your print house can use the PDF files when you send them your designs as a PDF X/4 print ready file. I would not like my print house to edit my files. When they need to edit your InDesign files, they will need anyhow a Creative Cloud subscription.

You (or the print house) can also acquire a licence of the font from the foundry so that the font is available without Adobe fonts interaction.