Nobel fonts license change?

Mar 18, 2019

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On March 7 I was able to install the Nobel fonts family for a user with an Acrobat Pro DC license. Today when I attempted to install it for another user, the https://fonts.adobe.com/fonts/nobel page no longer has the "Activate fonts" slider; it now says " Available with CC " instead.

I duplicated this under my Acrobat DC Pro license on a Windows and Mac computer, and had another user with Acrobat Pro DC license duplicate it on his Windows computer. A third individual with the full blown Creative Cloud All Apps license DID get the "Activate fonts" slider.

Did Adobe change the licensing for the Nobel fonts in the past 10 days?

Do we need to spend hundreds of dollars to upgrade a user to a full Creative Cloud All Apps license just to install these fonts?

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Nobel fonts license change?

Mar 18, 2019

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On March 7 I was able to install the Nobel fonts family for a user with an Acrobat Pro DC license. Today when I attempted to install it for another user, the https://fonts.adobe.com/fonts/nobel page no longer has the "Activate fonts" slider; it now says " Available with CC " instead.

I duplicated this under my Acrobat DC Pro license on a Windows and Mac computer, and had another user with Acrobat Pro DC license duplicate it on his Windows computer. A third individual with the full blown Creative Cloud All Apps license DID get the "Activate fonts" slider.

Did Adobe change the licensing for the Nobel fonts in the past 10 days?

Do we need to spend hundreds of dollars to upgrade a user to a full Creative Cloud All Apps license just to install these fonts?

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Mar 18, 2019 0
Adobe Employee ,
Mar 19, 2019

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Hi there–we'll need to take a look at your account information to see why the fonts aren't showing as included with your Creative Cloud subscription.

Please get in touch at https://helpx.adobe.com/contact.htmlor, if you are a Creative Cloud Enterprise customer, open a support case from your admin console.

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Mar 19, 2019 0
Mar 19, 2019

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Hi Liz,

Thank you for your reply. The primary user I’m trying to add the fonts for is [redacted]. Both have the same Acrobat Pro DC license. I look forward to hearing back from you!

Regards,

Mark

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Mar 19, 2019 0
Adobe Employee ,
Mar 20, 2019

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Thanks for the details, Mark! I've removed your user's personal information from the forum post, and will be in touch with you directly over email in a few minutes with more.

-- liz

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Mar 20, 2019 0
liz_g LATEST
Adobe Employee ,
Mar 21, 2019

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For the forum thread: one of the Acrobat Pro DC seats didn't get set up with Adobe Fonts properly. Removing the user from the team and re-inviting their Adobe ID fixed the issue.

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Mar 21, 2019 0