There was an outage that affected logging into cloud services and also activating, syncing and font panel loading. A fix has already gone out. All issues should be fixed within 30 min or so if nothing else breaks. Please restart the machine and let us know if you are experiencing issues after restarting.
We were sorry for the inconvenience.
I've followed the steps here https://helpx.adobe.com/creative-cloud/help/add-your-fonts-to-creative-cloud.html and added some fonts to my subscription from the desktop.
They are OTF format.
However, once uploaded to the cloud, they do not appear in the Windows fonts folder, so are not available.
Adobe had some technical problems this morning and apologizes for the inconvenience. They are urgently working to resolve the issues. For latest updates, please visit Adobe's status page: https://status.adobe.com. Hopefully all systems will be restored soon.
Is anyone else getting an error message when trying to download a font? We've tried 2 accounts, neither work.
I can't get it to work either. I've rebooted and started and stopped creative cloud... nothing is working. I get a red bar up that says sorry something went wrong and try again. Tried and tried, there must be a problem going on.
Thanks! Good luck!
I'm also having issues as well with activating fonts. Adobe fonts isn't loading at all for me and constantly having to login again just to get an error message 😞
Thanks! It seems to be an Adobe issue... good luck!
Came to the Support Community for this exact problem! 😞
I'm glad it's not just me. These are the errors I'm seeing.
same and can't get ahold of customer support.. 😞 chat box says service unavailable and been on hold for awhile
I tried calling and had such a crappy connection that I had to hang up. 😕
I am having the same issue too. I think it must be an adobe issue. Is there anyway to notfiy them?
Same here. And now I can't even sign in on Creative Cloud. The sign in page just keeps rolling and changing its picture and after I have put down my email and pressed Continue nothings happens.
As for the fonts, I got the same red error message everytime I tried to activate them.
Yes, there is a system-wide log-in problem. Adobe apologizes for the inconvenience and are urgently working to resolve the issues. For latest updates, please visit Adobe's status page: https://status.adobe.com.
Thanks for everyone's patience.
Just tried to download a font from Adobe and getting a 'Sorry' message with an 'Internal Server Error' heading.
Does anybody have any advice other than to bite my nails and keep trying?
Yes, there is a log-in problem. Adobe apologizes for the inconvenience and are urgently working to resolve the issues. For latest updates, please visit Adobe's status page: https://status.adobe.com.
Something has gone wrong
We’ve been alerted, and will look into the problem as soon as possible.
Get this message when I try to login
Yes, Adobe is experiencing technical problems. Apologies for the inconvenience. For latest updates, please visit Adobe's status page: https://status.adobe.com.
What is going on with Creative Cloud? All the fonts I've activated have deactivated, and suddenly I'm being asked to "buy" programs that I've subscribed to? And now we have this bs community help system. Can't adobe afford to pay staff to help us?
Likewise, suffering the same problem.
I can't access anything. The fonts page says
Something has gone wrong
We’ve been alerted, and will look into the problem as soon as possible
Along with an image of "So rr y" in different fonts that someone thought was amusing.
https://status.adobe.com shows Adobe is having system-wide issues right now. Please give them some time to fix the issues, then try again later and it should work.
Hello, I am trying to install fonts from Adobe Typekit since thrusday and they seem installed on the Adobe Font page but not in any application on the desktop. Any help on this? Thanks
Still stuck on activating........... I'm still not working............ Subscription services..... right............