Problems with Adelle vs. Adelle PE across computers. Different versions of same font.

Community Beginner ,
Sep 21, 2020

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Hello

 

I have a document that has styles set up with Adelle PE that was access from Adobe Fonts - and now that font is missing and is replaced with a font called Adelle. My colleague who also accesses this document still has the Adelle PE version and not the Adelle. This issue has just poped up in the last couple of days. How do I fix this issue!

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Activation, Missing font

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Problems with Adelle vs. Adelle PE across computers. Different versions of same font.

Community Beginner ,
Sep 21, 2020

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Hello

 

I have a document that has styles set up with Adelle PE that was access from Adobe Fonts - and now that font is missing and is replaced with a font called Adelle. My colleague who also accesses this document still has the Adelle PE version and not the Adelle. This issue has just poped up in the last couple of days. How do I fix this issue!

TOPICS
Activation, Missing font

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161

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Sep 21, 2020 0
Adobe Community Professional ,
Sep 21, 2020

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What kind of document?  Are you embedding fonts?

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Sep 21, 2020 0
Community Beginner ,
Sep 21, 2020

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Hi! It is an Indesign document and they fonts are not embedded - I don't think you can embed adobe fonts? We can't collect the fonts either....

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Sep 21, 2020 0
Adobe Community Professional ,
Sep 21, 2020

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What if you export it to PDF?

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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Sep 21, 2020 0
Community Beginner ,
Sep 21, 2020

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The document was designed using Adobe Font - Adelle PE (on the cloud) all the styles are set up this way... Somehow the creative cloud has been updated and it is no longer alled Adelle PE on the cloud it is called Adelle... My computer is showing all kinds of errors but my colleague doesn't have this problem their system is still accessing Adelle PE... So I can't just change it on my system as it will show up as missing fonts on her machine... I'm not sure how exporting to a PDF will be helpful? It's a document/template that needs to accessed/used many more time after this...

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Sep 21, 2020 0
Explorer ,
Sep 25, 2020

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Happened also to my team.

I didn't had the Adelle PE sinchronized in my machine but my colleages did.

In Adobe fonts, both fontes (Adelle and Adelle PE) existed and both could be used.

I think the fonts are the same but different versions.

Tested both fonts in one of my colleagues machine and the fonts have the same look but with some differences in:

- kerning;

- some characters (c, as example);

- ligatures

the image below show the problem.

I overlay the same text but with different fonts (Alelle PE in yellow and Adelle in black) and you can notice the difference in black.

PauloSC_0-1601038506369.png

 

In short, this is a mess. We use a font from Adobe fonts and someone decide to remove it, by some reason.

in my case, my company used this font for school books that are valid for several years.

Any change in a Adobe font, for us are additional work and additional costs, because we cannot reuse the printing plates. 

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Sep 25, 2020 0
New Here ,
Sep 30, 2020

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I'm also having this problem. All of my colleagues are still able to view and use Adelle PE as normal, but for me it's listed as a missing font that I can't source from anywhere. I've been trying everything and searching everywhere for a fix, but have found nothing... Adobe needs to come to the rescue.

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Sep 30, 2020 0
Explorer ,
Sep 30, 2020

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Your colleagues need to unsynchronyze Adelle PE and synchronize the new Adelle.

Be aware that are little differences in the font and your work can reflow.

 

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Sep 30, 2020 1