Adobe Captivate Prime Catalog Not Updating

Report · Jul 28, 2017

Hi,

So I am using captivate prime to do some online training courses. Over time I have updated and replaced certain courses but the problem is the catalog is not updating properly for my users. I have completely deleted some courses and yet they will still show up in the catalog of my users. Any help would be greatly appreciated!

Thanks,

Brad

Report · Mar 31, 2020

This is happening for me as well, are there any answers to this?

Report · Apr 03, 2020

Hi,

Thank you for contacting Adobe Captivate Prime Forums.

Kindly contact our support team using the channels in the link below. We will check the issue in your account and help you fix it ASAP.

https://helpx.adobe.com/contact/enterprise-support.other.html#captivate-prime

Regards,

Debiprasad Maharana

Adobe Inc.