Badge not displaying for completed certification

[Russ5FB9]

Hello!

I have completed a learning program but the badge is not showing on the Badges page.

All my other completed courses show the badges there but the latest one which is Target Sales.

Any idea why? and/or will it display after a time?

The others were immediate.

Thanks!

[RodWard]

Are you perhaps looking for assistance with Captivate Prime (the LMS) rather than Captivate (the e-learning authoring tool)?  If so, you need to go to a different User Forum.

[Lilybiri]

Will move your question to the Prime forum.

[Debiprasad_Maharana]

Hi,

Thank you for contacting Adobe Captivate Prime Team. 

We would like to take a look at your account to help you further with the issue. 

Kindly reach our support team using the link below. 

https://helpx.adobe.com/in/contact/enterprise-support.other.html#captivate-prime.

Hope to hear from you soon.

Regards,
Debiprasad Maharana
Adobe Inc.

[Russ5FB9]

Thanks!

However it seems that Support has resolved this issue and my Badge is now available to me as of a short time ago today.