Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
7

Can't Take Courses on the Mobile App

New Here ,
Sep 11, 2023 Sep 11, 2023

Learners can't take their enrolled courses on the mobile app. They all get the message "This feature is currently not available on the mobile app, Please login to desktop to access this feature on adobe learning manager app"

206
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 11, 2023 Sep 11, 2023

what app?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 11, 2023 Sep 11, 2023

The Adobe Learning Manager App

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 11, 2023 Sep 11, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



<"moved from using the community">
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 13, 2023 Sep 13, 2023
LATEST

Hi @Olalekan28222705fixe,

 

Thank you for contacting the Adobe Learning Manager Team.

 

A current bug is open where the mobile application cannot play the contents where "multiple attempts" is enabled.

Kindly edit the course as an Author and remove the multiple attempts. This should fix the issue for the time being.

 

Our product team is working on fixing that issue on the mobile application. 

Thank you for your patience and support.

 

Regards,
Debiprasad Maharana
Adobe Inc.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources