Captivate Project doesn't work in Prime - Why not?

Report · Jul 19, 2020

I have created a project using Captivate 2019. While previewing in HTML and later when published, uploaded to AWS, and view/played the project works smoothly.

I published the project to Prime, from inside of Captivate, and the only interactivity that is present are the continue buttons. The slide onEnter, other HTML and Javascript do not function.

Why does it respond so differently in Prime? Is it intentional? As it stands now, the project is useless (literally, not an emotional response).

It is a disappointing experience and seriously burst my bubble about how wonderful Prime is suppose to be.

Report · Jul 20, 2020

Hi,

Thank you for contacting Adobe Captivate Prime Team.

Could you please share the details of the actions you are using in Captivate that is not working in Captivate Prime?

Also kindly share a sample project to check the details at our end and get back to you with an update.

Hope to hear from you soon.

Regards,
Debiprasad Maharana
Adobe Inc.

Report · Jul 21, 2020

I sent a PM with further details.

Report · Jul 22, 2020

It has been indicated to me (by someone who has significantly more knowledge about how HTML and Captivate work) that:

"Captivate implements a Javascript API which CpExtra makes use of. It is documented here: https://helpx.adobe.com/au/captivate/using/common-js-interface.html

However, it seems when Captivate is imported into Captivate Prime elements of this API stop working."

It is possible for someone to check on this?

Report · Jul 28, 2020

The system is asking me to mark an answer correct. However, I have not received an update or an answer.