error-server not found

[DHMerritt]

i downloaded the Captivate Prime app onto my iPad. For three days I have been trying to access my account but I recieve an error that the server is not found. I tried to talk to the support team but it is closed. I came to the forum... But... I cannot find an answer to my question.

any help will.

Tanx

[deepakg1988]

Hi Dimitri,

We actually fixed few issues today itself. Could you try again and check if it is working for you.

Thanks

[DHMerritt]

unfortunately it still cannot connect to the server from my iPad app. Still get the same error. Thanks for your quick response.

[DHMerritt · Accepted solution]

I just spoke to the support team and they said the app is not working with the new update. We have to wait for at least a week.nThis is really not good.

Thought u would all like to know.