How can I change a user's name?

[Ash_Shepherd]

A user's name got misspelled on a bulk import and I can not see a way to change the spelling of their name. Any suggestions would be greatly appreciated.

Thanks

[Mayank_Meh · Accepted solution]

Hi There,

Greetings...!

If you have imported users via CSV in Prime then you need to change the user name (fix) in CSV and re-import the complete CSV again to Prime and it will fix the misspell.

Regards,

Mayank

[Ash_Shepherd]

Thank you for the prompt response and simple fix 🙂

Best,

Ash

[Jennifer24938781nqa2]

This doesn't work. I've uploaded a corrected CSV file five times. Every time I go back to the Users, the names are still wrong. It says the CSV file successfully uploaded. I receive the email that it was done correctly. Why won't it fix the names?????