score reset to "0" when new version uploaded in WDL

Report · Sep 04, 2023

Hi all,

When I reupload my scorm file with test in Workday, the score that my colleague has completed in previous version was reset to 0.

Is there a way to retain the score when reupload to a new scorm file?

Regards,
Pui Yin

Report · Sep 04, 2023

Hi @pui yinn25157229 ,

Thank you for reaching out. Could you specify the product you are facing the concern on and also the steps you are performing where the score resets to "0"? This will help us assist you better.

Best Regards,

Madonna James

Report · Sep 06, 2023

Hi @Madonna_James

I used Adobe Captivate to create e-learning course and upload the file in Scorm file ans the test screenshot for your reference.

Regards,

Pui Yin

Report · Sep 14, 2023

Hi @pui yinn25157229 ,

Thank you for confirming the product.

If the concern is related to the authoring tool, we have a dedicated team to assist you with Adobe Captivate related questions.Please confirm.

If the issue is after publishing to the LMS (Adobe Learning Manager) , please feel free to write to us at learningmanagersupport@adobe.com and include the error and the published SCORM content so we can assist you further.

Best Regards,

Madonna James