SCORM module continous loading

[petrk27901450]

I am trying to republish an older Captivate project as a SCORM 1.2 to put onto an LMS. When I try to republish the project for only HTML5, the SCORM displays its circular loading animation and does not stop trying to load. I have tried testing it both in the LMS and SCORM Cloud and the same never ending loading screen appears.

If I select both SWF and HTML5 on the publish screen, the SCORM then actually loads correctly. But I would like to publish it as HTML5 only.

There was a swf animation on the first slide of the Captivate project, but I have since removed this and also removed the swf from the project library. I thought that this was the culprit, but after publishing and testing again the same loading screen appears.

Any suggestions on how to troubleshoot this?

[petrk27901450 · Accepted solution]

Ok I have managed to solve this by going through each slide one by one. For some reason a drag and drop slide was causing this continuous loading issue. Removing this and recreating the drag and drop solved this problem.

[DawnCCF]

How were you able to troubleshoot that - that was the culprit?

[Debiprasad Maharana]

Hi @petrk27901450,

Thank you for contacting the Adobe Learning Manager Team. 

Can you please try to copy-paste all the slides to a new project and then try it?

Sometimes, older projects show unusual behaviour, and this may help. Also, please publish the project as HTML 5 only and remove all the Flash objects from it.

Regards,

Debiprasad Maharana

Adobe Inc.