Stop Learner from Revisit/Retaking Course

Report · Jun 25, 2021

Hi all -

I have a course in Prime that I want to not allow a learner from revisiting/retaking once they complete the training. Is this possible?

Right now I have a course that needs a minimum of 10/35 points to be marked complete. There are two pathways a learner can take within the training, and one "finish" button gives the learner 10 points, the other gives 25. This way I can pull a Quiz report to see what pathway the learner took.

However, I'm noticing in my testing that if I go back and revisit the training, I can change my pathway and the Quiz report will have changed. Any way to force it to only remember their initial score? Or to lock down revisits?

Thanks!

Report · Jun 30, 2021

Hi there,

First, based on the type of authoring tool you use, you want to make sure you do not have a retry option turned on there. For example with Rise 360 we make sure we do not have the retry option on in there. And we publish our content as Passed/Fail or Completed/Fail depending on your reporting needs. Then within the LMS we go to the course settings in the Author role, and make sure that we don't have the "Allow multiple attempts" option turned on. Once you have that set up, the course should move to the end users completed tab whether they pass or fail and only be able to take it one time without multiple retakes. Hope that helps.

Report · Jun 30, 2021

Hi,

Thank you for contacting Adobe Captivate Prime Team.

In Prime, we can stop the users from taking multiple attempts but we can not stop them from resisting a course that they have completed.

We can stop the "Reattempt" option in the course by using the steps suggested by Izzi528 in the last answer.

Kindly let me know if any further assistance is required.

Regards,
Debiprasad Maharana
Adobe Inc.

Report · Jun 30, 2021

Hi Debiprasad,

Thank you for responding on this. I am also trying to reassign a course to a user that already completed it but am struggling to do so. With all my research I am seeing that its not possible. I do have a question about possibly making that one course (that was completed) into another instance and reassigning it. I tried this today but it did not reassign the new instance of the course to me. I do know that the option a lot of people have suggested so far is to use Certifications however, this would be for a non-certification situation. And mainly for testing. Is there any suggestion you could provide for this please?

Thank you