Transcript Status field shows In Progress when marked Not Attended

[jen_3139]

I would like to understand more about the transcript statuses. It appears that the statuses are Completed, Not Started, and In Progress.

If someone is Yet to Mark for an ILT course they appear as Not Started.

If someone is marked as Not Attended for a course they show as In Progress - shouldn't they show as Incomplete or Not Attended?

[Debiprasad_Maharana]

Hi @jen_3139,

Thank you for contacting Adobe Learning Manager Team.

As per theory , a user show did not attend the session should be marked as failed/not attended. 

But the current system design does pass any information for not attended. 

I will pass the information to the product team and ask them to review the request. 

In the meantime I will request you to reach out to our support team at learningmanagersupport@adobe.com for further assistance. 

Regards,
Debiprasad Maharana
Adobe Inc.

[marlon_1456]

Hi @Debiprasad_Maharana,

Can you please share the solution or tag the release on when the issue was resolved? 

Thanks, 

Marlon

[jen_3139]

We have the same feedback, it would be preferable if someone who is marked "Not Attended" passes that status to "Incomplete" for reporting and on their view. This would be a more accurate reflection. +1 to this as a product enhancement. Also interested to follow the resolution on this.