Unable to use on iPad

Report · Jan 18, 2021

Hi. I'm trying to take a course using Captivate Prime. I can use it on my iPhone, but not on my iPad. Can someone help?

Report · Jan 22, 2021

Hi Karen,

Thank you for contacting Adobe Captivate Prime Team.

I would request you to update the Captivate Prime mobile app on your iPad and give it a try.

In case it still does not work, kindly take a recording of the issue and share it with us on captivateprimesupport@adobe.com .

Hope to hear from you soon.

Regards,
Debiprasad Maharana
Adobe Inc.