Why does my button disappear in Adobe Prime?

[Harrell_t]

I have created a learning module using Adobe Captivate 9.

In that module I elected to have a button on each slide to continue to the next slide.

There are 8 slides all together. The continue button displays correctly on appropriate slides except one.

The slide it does not display on was created using the in-built Learning Interactions drop down.

I am using the Accordion interaction. When I preview the project the button appears correctly on the Interaction slide.

When the Captivate 9 learning module is loaded into Prime, the button disappears on that individual slide; causing the learner to be stuck, unable to continue forward.

(above image) button appears in preview while in Captivate 9.

(above image) button disappears when viewing module in Adobe Captivate Prime.

[Mayank_Meh]

Hi Thomas,

Interactions in the Captivate always comes in Front. Which means even if you have any interactive object (like button) on top of any learning Interaction it will always hide behind the learning Interaction (Though it will be present but not visible). You can see this behavior even if you view the output locally instead of Prime.

You can try the below workaround:

To display the interactions as per the z-order, please follow the following steps:

1. Go to Installed Directory and Open AdobeCaptivate.ini(C:\Program Files\Adobe\Adobe Captivate 9 x64\AdobeCaptivate.ini)
2. Copy "AdobeCaptivate.ini" to your desktop.
3. Open "AdobeCaptivate.ini" from your desktop in notepad.
4. Add UseWidget7=1 in a new line in AdobeCaptivate.ini file
5. Save it and replace it back to the installed location(C:\Program Files\Adobe\Adobe Captivate 9 x64)
6. Publish the course again to Prime.

You should be able to see the button now.

I would recommend that you need to make sure that no object on the slide overlaps with the interactive part of the Learning INTERACTION.

Regards,

Mayank

[Harrell_t]

Thank you!

[timothy_munyon]

This work-around did not work for me. My guess is that each Learning Interaction has its own widget number, is that correct? I am using the tabbed Learning Interaction, which is probably *not* widget7?

When I added content to the tabbed Learning Interaction, and previewed it, by default it appeared for three seconds and then automatically went to the next slide. So, I went to Actions, and On Enter, selected Pause. On Exit, I selected Go to the next slide.

Now it stops and lets the user click/view each tab. However, the "Next" button I put on the slide disappears, per the OP.

I tried the work-around, and the button is still missing. The user can click the Skip button in the playbar, but I want something more obvious (and similar to what happens on all other slides).

Is there some kind of global command that always sends the widget to the back on a slide? How do I know what the widget number is for every widget? Do I have to add a line for each widget to the AdobeCaptivate.ini file?

Alternatively, how do the Adobe designers expect the tabbed Learning Interaction to work? How do they expect the slide to stop, and then go to the next slide upon user input?