[moved post from the After Effects Forum]
Hi guys,
just having a nightmare here.
All started when I had to convert in Adobe Encoder a HVEC encoded Mov (Drone footages...). Encoder asked me to download the HVEC codecs, I hit "ok" and it allowed me to start the encoding. Nice on that!
Well, after that... all footages that I have using Prores 444 or ProRes 444xq won't be readable by encoder or, even worst: After Fx.
In After Fx I get this pop up message when opening a project containing a ProRes 444 file:
"After Effects warning: There is a problem accessing the audio or video data in 1 files since you last saved this project. Reload Footage or Replace Footage as needed.
filename.mov"
Even more: when creating a new project, and importing a 444 mov, it comes with audio but no video.
I've managed a workaround for on the clock demands, like today, but i desperately need some help here.
The workaround: managed to export again the footage using 422HQ.
Finder preview: ok.
FinalCut X: ok.
QuickTime Player: ok
Adobe: nope.
The problem affected two MacPros that I own after the encoder download.
Here is my System Configs:
Adobe After Fx Ver. 15.1.2 (Build 69)
Adobe Encoder Ver. 12.1.2 (Build 69)
Computer 1: MAC OS: OS X El Capitan Ver 10.11.6
Computer 2: MAC OS: macOS High Sierra Ver 10.13.6
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