• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

adobe animate cant open media encoder

New Here ,
Jul 27, 2021 Jul 27, 2021

Copy link to clipboard

Copied

When I try to export a project, the process bar of the video uploading to media encoder is stuck at 60%, and when I manually try to open the app, which is installed, nothing happens. How do I make it so that I can actually export projects? Thank you.

TOPICS
Crash , Download and install , Error or problem , Export or render , Freeze or hang , How to

Views

509

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 01, 2021 Aug 01, 2021

Copy link to clipboard

Copied

Hi there,

We appreciate you writing in. Could you share more info about the issue? 

Which version of Adobe apps aere you using?

Does it export fine with Adobe Animate?

We'll look ito this. 

Thanks,

Shivangi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 03, 2021 Aug 03, 2021

Copy link to clipboard

Copied

I am having the same issue stops at 60%:

Mac Big Sur 11.2.3

Adobe Animate 21.0.7

 

thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 16, 2021 Aug 16, 2021

Copy link to clipboard

Copied

I am having the same exact issue. From Adobe Animate, generating video in Media Encoder stuck at 60%. I have the M2 16g so it is not a memory issue. Any advice on how to get this working, using the latest Adobe Version as of August 16 2021. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 20, 2021 Sep 20, 2021

Copy link to clipboard

Copied

I'm also having the same issue with it hanging at 60%.

 

Mac Big Sur 11.6

Adobe Animate 21.0.9

 

Thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 21, 2023 Jun 21, 2023

Copy link to clipboard

Copied

LATEST

I've having that same issue. Stuck at 60% 😕

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines