adobe animate cant open media encoder

New Here ,
Jul 27, 2021 Jul 27, 2021

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When I try to export a project, the process bar of the video uploading to media encoder is stuck at 60%, and when I manually try to open the app, which is installed, nothing happens. How do I make it so that I can actually export projects? Thank you.

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Crash , Download and install , Error or problem , Export or render , Freeze or hang , How to

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Adobe Employee ,
Aug 01, 2021 Aug 01, 2021

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Hi there,

We appreciate you writing in. Could you share more info about the issue? 

Which version of Adobe apps aere you using?

Does it export fine with Adobe Animate?

We'll look ito this. 

Thanks,

Shivangi

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New Here ,
Aug 03, 2021 Aug 03, 2021

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I am having the same issue stops at 60%:

Mac Big Sur 11.2.3

Adobe Animate 21.0.7

 

thanks

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New Here ,
Aug 16, 2021 Aug 16, 2021

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I am having the same exact issue. From Adobe Animate, generating video in Media Encoder stuck at 60%. I have the M2 16g so it is not a memory issue. Any advice on how to get this working, using the latest Adobe Version as of August 16 2021. 

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New Here ,
Sep 20, 2021 Sep 20, 2021

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I'm also having the same issue with it hanging at 60%.

 

Mac Big Sur 11.6

Adobe Animate 21.0.9

 

Thanks

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