Adobe Media Encoder 2020 (trial version) stopped working

Report · Dec 25, 2019

Hello,
I would like to continue using Media Encoder 2020 trial version. It was loading but didn't launch. I download it just yesterday, and it was work. Premiere and After Effects or other creative apps still, work correctly but Media Encoder didn't open. I also tried to launch After Effects and then queue something to AME, but its never launch.

I tried to uninstall and install it again, check the updates but it didn't work. Also, I tried to do some solving solutions like deleting the X19zbGN..... file in SLCache folder ETC. but still, it didn't launch.

Do you have any suggestions?

Report · Jan 14, 2020

I have same problem too. I try to unistall and install again.But nothing resolve. Up...

Report · Jan 14, 2020

On windows pc :

Clean files in this directory : C:\Users\YourUserName\Documents\Adobe\Common\PTX