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Hi there
I want my money back, AME not rendering my video, just in h.264. I want my money back, seriously, and plan to use daVinci for editing instead of my experience in Adobe workspace. This is over my patience!!! First, I need to be free QA tester of Photoshop and now for Preimere and AME. I want my money back!!! I am very unsatisfied to use Adobe products for last years more and more times.
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Hi there,
We're extremely sorry for the exprience. Could you share more details about the issue?
Do you get any error when the export crashes? Does it happen with every project/media?
Let us know. We're here to help sort it out.
Regards,
Shivangi
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Shivangi, hello
What's about answer? I have more than 15 crashes of AME and Premiere Pro working on about simple project.
Masks usage crashes Premiere Pro, advanced multi-layer opacity makes unpredictable issues.
AME crashes with no error log records.
Suppose, smth wrong with apps. And I had the same amount of crashes for 10 years ago, and either for now.
Who could answer?
Regards,
Artem
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- Исходный файл: C:\Users\User\AppData\Local\Temp\hands_01_14.prproj
- Выходной файл: C:\Users\User\Videos\build 2_02.mp4
- Используемый шаблон настроек: Custom
- Видео: 1920x1080 (1,0), 30 кадра/c, Прогрессивная развертка, Аппаратное кодирование, 00:00:24:16
- Аудио: AAC, 320 кбит/с, 48 кГц, Стерео
- Скорость передачи: VBR, 1 проход, Задан. 20,00 Мбит/с
- Время кодирования: 00:01:07
03/31/2021 11:19:54 AM : Не удалось выполнить кодирование
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Операция была прервана пользователем
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- Время кодирования: 00:03:56
04/01/2021 04:55:17 PM : Не удалось выполнить кодирование
------------------------------------------------------------
A low-level exception occurred in: Morph Cut (AEVideoFilter:11)
A low-level exception occurred in: Morph Cut (AEVideoFilter:11)
A low-level exception occurred in: Morph Cut (AEVideoFilter:11)
A low-level exception occurred in: Morph Cut (AEVideoFilter:11)
A low-level exception occurred in: Morph Cut (AEVideoFilter:11)
A low-level exception occurred in: Morph Cut (AEVideoFilter:11)
A low-level exception occurred in: Morph Cut (AEVideoFilter:11)
A low-level exception occurred in: Morph Cut (AEVideoFilter:11)
A low-level exception occurred in: Morph Cut (AEVideoFilter:11)
A low-level exception occurred in: Morph Cut (AEVideoFilter:11)
A low-level exception occurred in: Morph Cut (AEVideoFilter:11)
A low-level exception occurred in: Morph Cut (AEVideoFilter:11)
A low-level exception occurred in: Morph Cut (AEVideoFilter:11)
A low-level exception occurred in: Morph Cut (AEVideoFilter:11)
A low-level exception occurred in: Morph Cut (AEVideoFilter:11)
A low-level exception occurred in: Morph Cut (AEVideoFilter:11)
Ошибка экспорта
Ошибка компиляции фильма.
Ошибка ПО рендеринга
Возникло низкоуровневое исключение.
Запись с помощью средства экспорта: H.264
Запись в файл: \\?\C:\Users\User\Videos\build 2_03.mp4
Запись типа файла: H264
По тайм-коду: 00:01:58:13 - 00:01:59:09
Рендеринг эффекта: AE.ADBE MorphCut
Рендеринг со смещением: 0,033 сек.
Компонент: Morph Cut типа AEVideoFilter
Инструмент выбора: 11
Код ошибки: 512
So, this it.
I don't know why Adobe have no any respect to customers paid for software and have a lot of bugs inside. Adobe don't pay me any compensation for waiting for working version and I loose my time and money looking on Error Logs on rented notebook. I am ready to be tester of Adobe apps, but it is paid position. And it is rude to use customers for testing apps and paying for it.
One reason to use Premiere AME and not DaVinci was the Morph Cut and Batch Export. And what have I get now?
If this is free software than OK, I have a lot of experiences to override devs issues. Sorry, I pay you for...for what? for cheating? I know some cultures where cheating is almost the rule. Is Adobe the either for? Explain, please. It is inner Adobe problem to use Agile method or smth else to make products, I just want to have properly working apps, just properly works.
Bests,
Artem
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Try unchecking "Use maximum render quality."
If using multicam, try flattening as in this thread:
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