Copy link to clipboard
Copied
I've had a problem is AME for the longest time where I'd get an error message on launch. The only thing that seemed to work was to trash the file "WSMgrCfg" found at the following directory:
Documents/Adobe/Adobe Media Encoder/14.0/WSMgrCfg
The file re-writes itself everytime I launch AME. No idea what the file is for or why it's a problem. Since it does re-write, I'm worried that I'll run into the same problem again at some point. Is there a work around? Another solve?
Copy link to clipboard
Copied
Hi there,
Sorry for the trouble. I understand you're unable to launch AME.
We'll look into this.
Thanks,
Shivangi
Copy link to clipboard
Copied