AME queue from Premiere don't work. Premiere Queue opens but nothing other to start play encoding

Report · Dec 12, 2020

I use Adobe from 20 years... but I can't find a way to fix it.

Please, I bought my new PC for editing.

I installed adobe cc and premiere and AME.

version Premiere 14.7

version AME 14.7

In premiere everithing is ok. When I click queue in export panel AME starts and open itself.

But nothing appeaes in the queue tab like usually happened.

Why? never happened. I search in web some solution, but none fixed it. Please help me.