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BridgeTalk lists uninstalled app

Participant ,
Mar 15, 2021 Mar 15, 2021

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Hi,

We are trying to get whether an application is installed or not using BridgeTalk.

Even if Adobe media encoder 2020 and 2021 versions where uninstalled,

still following script results in "ISNOTRUNNING" instead of "ISNOTINSTALLED"

 

BridgeTalk.getStatus('ame-14')
BridgeTalk.getStatus('ame-15')

 

MAC Mojave-10.14.6

How can this be resolved?

Is there any temp folders which needs to be cleard to get the correct result.

 

Thanks.

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Community Expert ,
Mar 15, 2021 Mar 15, 2021

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<moved from cc services>

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LEGEND ,
Jul 10, 2021 Jul 10, 2021

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I tested it and I'm getting "ISNOTINSTALLED" result.

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