Upgraded CC apps today, no I can't open Media Encoder anymore. It crashes shortly after showing the splash screen.
I tried a number of things I found in older posts, like deleting older versions from Library/Caches, but nothing works. This is a mojor issue as I need to render mp4s for a client.
Little update – I downgraded ME to the version before, but that won't open anymore either. Tried completely uninstalling, and re-installing, but that doesn't help either. It just crashes shortly after the splash screen appears. Really worried 😞
All other CC apps seem to open and work just fine. I'm on a 2017 MacBook Pro with 10.15.7.
Having the same issue. Mine crashes as it's scanning plugins on launch. I've uninstalled everything, deleted preferences, still no luck.
Hey this might help:
I went into this fodler and deleted an old plugin that was causing the issue:
Now have media encoder open & running.
Don't have this folder, unfortunately (there's no Plug-in folder in Common).
So sorry, I was in the wrong Library! Found the folder, deleted it, and now it works.
I am experiencing the same issue. The first splash page pops up but, the program never actually loads. It just seems to freeze on that opening graphic. I have to open my task manager and force quit to close. I have restarted my computer, uninstalled and reinstalled the program. Still won’t load / open. I really need to render today. Adobe Help Us.
Yes. Same problem here... updated to ME 15.1 and stopped working.
I'm using a Windows 10 64bit machine.
Really need to solve this. 😞
Took a week but I think I found the solution. The Creative Cloud Cleaner tool seemed to work. Once I ran this ME started opening!
Tried that, but unfortunately for me the issue still remains!
Tried the Cloud Cleaner and it didn't work... I needed to install the previous Media Encoder version to use it. 😞