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Cannot export video to Chinese path

New Here ,
Jan 13, 2023 Jan 13, 2023

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When I export video with media encoder 2023, no matter what preset is used, as long as the rendering is in the Chinese folder, it will export 24bit non-playable video.

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Error or problem , Export or render

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Adobe Employee ,
Jan 19, 2023 Jan 19, 2023

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There currently is one known issue with exporting mp4 files with non-ascii characters. Can you retry by just using ASCII and see if the issue goes away?

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New Here ,
Jan 22, 2023 Jan 22, 2023

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Can you help me if you find a solution?

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Adobe Employee ,
Jan 23, 2023 Jan 23, 2023

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Yes, I will do my best. Can you send me the exact specs for your system?

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