Cannot Uncheck a feature in Setting What to DO

New Here ,
Jan 21, 2022 Jan 21, 2022

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I be getting Media Offline error message when Trying to convert my PNG files into 1 video clip. So, i tried Youtube tips, where was said that i have to uncheck THIS (picture) feature but there's no way for me to do it. Its uncontrollable i cant do nothing. How am i supposed to deal with it?

TOPICS
Crash , Download and install , Dynamic link , Error or problem , Export or render , Feature request , Formats , Freeze or hang , Hardware or GPU , How to , Import , Performance , Tips and tricks , Watch folders

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Adobe Community Professional ,
Jan 25, 2022 Jan 25, 2022

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Are you saying when you uncheck the box it immediately rechecks itself? Either way if the option isn't grayed out and the checkbox just isn't working, I would try resetting your AME prefs. 

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