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Hi Everyone,
I have been a PP editior for a long time and have seen a lot of crazy bugs etc. this one has me STUMPED.
So I Have a project, 2 camera interviews of 5 or 6 people cut together on 1 timeline, straight forward. When I go to export the sequence out in AME It exports out the red "media missing" frame for the entire video every clip.
All the media is showing on the Timeline and I checked that every piece of media in the project is linked to the correct location. I do not get the warnig that media is missing and there is no yellow triangle in AME suggesting anything is wrong until it starts to export and I see its the red card. If I export directly from PP all works as it should.
to troubleshoot I have:
1. cleared cache both through PP & AME and by hand in the assigned media cache folder and the default location PP & AME would put the media cache.
2. I have un-linked and re-linked all the media for the project.
3. Manually deleted all Temp files
4. Moved media to a different drive and relinked all media.
5. Started a new project and imported the sequence into the new project.
Oddly eneough in the new project if I import the same media put it on a timeline I have no problems. If I use the media that was brought in from the import sequence in other sequences no problem. BUT if I copy and paste my entire edited timeline to a new timeline in the new project I get the red screen on export ( same media) I am at a loss.
Any ideas?
Thanks
Darrell
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You might try checking or unchecking this option in AME
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Also, where is your media stored?
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Hi Paul,
I store my media in a few places, always in their own drive. The project that is active the media is on an NVME solid state drive. I also have external spinning drives where I keep backup copies and such. I have a seperate SSD drive for Cache files and previews and I have another SSD drive where ai keep only project files.
In PP if you right click a clip and select revealin exploroer it takes you to the right place.
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I'd be interested to know the connection to the SSD for the media cache. Is it through USB, Thunderbolt, or another interface?
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The ssd I use for media cache is wired to the motherboard through SATA.
Darrell
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Thanks Myer, but this did not help
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Just checking, do you have drive letters assigned to those various drives, so they are always the same.
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yes sir. Same drive letters all the time. The media is where it started (except when I moved it to test)
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Weird indeed. Do you have special characters in your clip file names?
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Not at all. I have been using the same nameing of my files for the last 15 years and never had a problem. It has been absolutely insane. I am sure their is a glitch somewhere in the project file because I just had another interesting note to the probelem.
I started a new sequence which consists of different parts of 5 or so different interviews. After I cut the sequence together I decided I would try AME and it worked without a problem. I then had to make a quick change and when I export the same sequence a second time, it exported out a complete file of the red "mising media" warning.
So I started a new sequence, threw some clips on and then exported it and again the new sequence worked in AME. As soon as it was finished I sent it back to AME again (no changes on the timeline) and the export is red "media is missing" . as always, if I export directly from PP there isno issue.
Completely stumped!
Darrell