Encoder no responde

New Here ,
Jun 06, 2018 Jun 06, 2018

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Encoder se queda sin responder cuando esta codificando varios videos, por lo regular despues de algunos videos se traba y no avanza con la codificación.

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Adobe Employee ,
Jun 07, 2018 Jun 07, 2018

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Hi alejandrocervantes,

Sorry for the trouble. We need more information for investigation. What are the system specs(OS, RAM, CPU, GPU)?

What is your workflow of encoding? Are you logged in to the machine as an Administrator?

Thanks,

Vidya

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Adobe Employee ,
Sep 28, 2018 Sep 28, 2018

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We have not heard back from you. Still having this issue, alejandrocervantes? Please let us know.

Thanks.
Kevin

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